MANAGERS AND SUPERVISORS |
Communication Skills | Learning the art of understanding and being understood |
Interpersonal Skills | Working with others to achieve results |
The Leader's Journey | |
| The "O" among "X"s | Diversity training programme aimed to encourage harmony among the workforce |
Making the "Right" Decision | Learning the process and methodology of making "stressful" decisions |
Creativity in Management | As business environment changes at increasing speed, business leaders and managers need regular injections of innovations just to keep pace, let alone grow their business. This programme helps participants to think creatively and stimulate creativity as a tool for enhancing their organisation's success |
Managing within the Law | Know your rights and obligations as a manager |
| "Pacing together" | Conflict management skills which is a must for every manager/leader |
"Money Matters" | Forecasting, budgeting and reading accounts |
"Work Smarter Not Harder" | How to control your time and save a lot of energy and efforts |
Organising For Results | Prioritising, fighting time-wasters and the paper work battle |
Effective Office Management | The skills of managing the administration function for office managers and senior Personal Assistants |
Selecting Winners | Interviewing techniques to ensure hiring the right people |
Training Skills | |
"The Manager in You" | The managerial skills needed to enhance competence and confidence in newly appointed managers |
The Excellence Model | An introduction to the European Foundation for Quality Management "Business" Excellence Model |
Presentation Skills | Practical skills that are not taught in management schools |
Report and Letter Writing | Getting your findings and ideas across clearly and effectively |
